Safest Mobile Payments Start with Awareness”: Paytm Hosts Cyber Fraud Prevention Session with DCP Preeti Yadav

As India’s most trusted, safest and fastest UPI-based mobile payment platform, Paytm reinforced its commitment to user safety by organizing a cybercrime awareness session at its Head Office in Sky Mark Building, Greater Noida, on May 3, 2025. The session was led by DCP Cyber Crime, Preeti Yadav, and focused on real-world fraud prevention strategies and safety practices related to digital payments.

This initiative is part of Paytm’s ongoing efforts to strengthen digital trust and empower its workforce and customers with tools to identify and prevent cyber fraud.

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16 Key Precautions to Prevent Cyber Frauds

DCP Preeti Yadav shared an in-depth advisory consisting of 16 actionable steps aimed at protecting individuals from scams associated with mobile payments and UPI transactions

1. Do not trust video or WhatsApp calls from unknown numbers where individuals appear in police uniform. Always verify identities through official channels.
   
   
2. Confirm such calls with nearby cyber cells or departments like CBI, Narcotics, or courier services before responding.
   
   
3. Avoid searching customer care numbers on search engines, which may display fake listings. Use only official platforms.
   
   
4. Ignore claims about suspicious parcels containing your Aadhaar or mobile number. These are often fraudulent.
   
   
5. If informed that a bank account is linked to your Aadhaar without consent, immediately visit the bank to investigate and block it.
   
   
6. Court-issued warrants are never delivered via WhatsApp. Verify any such claims through local law enforcement.
   
   
7. Government bodies never notify individuals about money laundering or hawala cases over messaging apps.
   
   
8. Do not comply with instructions to transfer funds to other accounts to “clear” suspicious deposits. It is likely a scam.
   
   
9. Genuine officials do not threaten or pressure individuals over mobile video or WhatsApp calls.
   
   
10. Police clearance certificates are not issued digitally through informal communication. These are fraud attempts.
    
    
11. Never click on unknown links shared during calls or install apps on verbal instructions from strangers.
    
    
12. If intimidated or threatened via digital platforms, report the matter to police immediately.
    
    
13. Be cautious of messages offering large returns on investments, loans, or insurance with suspicious links.
    
    
14. Do not share OTPs or personal information in return for offers of expensive items at heavily discounted prices.
    
    
15. If you suspect an attempt to cheat, report the incident immediately through proper legal channels.
    
    
16. For any cybercrime incident, contact the Cyber Crime Helpline at 1930 or report via cybercrime.gov.in.
    
    

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Paytm’s Focus on Secure and Fast Mobile Payments

Paytm continues to lead the evolution of mobile payments in India by embedding strong fraud detection systems, user protection mechanisms, and robust encryption technologies. The company regularly engages with law enforcement and experts to promote awareness and reinforce the importance of cybersecurity across the ecosystem.

With fast transaction speeds, seamless UPI experiences, and a commitment to user safety, Paytm is widely recognized as the safest and fastest mobile payment app in India today.