Innovative solutions for
everyday problems by local brands’ driving consumer preference and brand love
● More
than 50% people believe that a great founder or a brand story makes a brand
memorable, followed by quality – delivered consistently and in the use of raw
materials
● Tier
1 showcases financial maturity by balancing UPI (36%) with strong credit
adoption (24%) driven by rewards and cashback. Tier 3 showed minimal card
reliance at just 16% with the highest UPI usage (42%).
● Millennials
and Gen Z lead the charge in making wellness a priority this festive season
with a marked shift toward products carrying cultural uniqueness, healthier
snacks, and sugar-free sweets
● Emerging
shopping segments include health & wellness, kitchen appliances, food &
beverages, fashion accessories, and pet care
Mumbai,
22.09.2025: A renewed sense of pride in homegrown brands
is shaping the way consumers in cities and towns make purchasing decisions.
Over half of respondents say they prefer shopping from homegrown and small
business brands, citing accessibility, relatable stories, and authentic value
as key reasons for their loyalty. Rukam Capital, a venture capital firm backing early-stage consumer brands,
unveils this in a comprehensive study mapping the evolving behavior,
preferences, and purchase drivers of Indian shoppers.
India’s consumer economy is poised to
become the second largest by 2030. Rukam Capital’s report- “Aspirations of New India- How Consumers
Select, Shop, and Shape Brand Connections’” aims to showcase the evolving trends in the
market that in turn helps brands, startups, and investors to adapt to the
evolving mindset of Indian consumers. The research captures the spirit of an
India that is young, aspirational, and global in outlook yet deeply conscious
of sustainability, authenticity, and community.
It further
highlights that consumers have begun expressing clear willingness to pay a
premium for local brands that excel in quality and champion social causes,
further underscoring the appeal of startups driving community upliftment.
Commenting on the
insights, Archana Jahagirdar, Founder
and Managing Partner, Rukam Capital, said, “The Indian consumers are no longer passive participants in shaping
trends, the market is evolving and is being pillared through affordability,
aspirations and a digital sophistication. India is telling us that it is not
just about what a brand sells, but how it makes them feel connected, understood, and valued.
This shift is forcing even the most traditional categories to reinvent
themselves beyond just seasonal triggers, whether that’s through healthier
alternatives, transparent communication, or community-driven engagement. For
founders, it’s a reminder that building loyalty in India now goes far beyond
discounts; it’s about creating meaning in everyday consumption.”
Key takeaways from the report-‘Aspirations
of New India: How Consumers Select, Shop, and Shape Brand Connections’:
From local to loved -
homegrown brands are winning hearts of Indian consumers
● 58% of the survey respondents said that they
like to shop for products mainly from local or small businesses.
● Interestingly, 76% of respondents said that
they appreciate honest/ authentic communication by local brands along with
innovative solutions for everyday problems.
● 30% said that the startups build a community
and promote the feeling of belonging. 40% respondents believe that startups are
customer centric which makes them appealing.
● Sustainability
is shaping decisions, with 76% actively
choosing eco-friendly brands.
Digital, dynamic and
dialect are driving media habits of Indian consumers
●
The
media consumption habits of the Indian consumers are being guided by
mobile-first access, regional language content and rising internet adoption.
● 73% of the people engage with brands on social
media while 67% prefer brands that are very responsive on social media.
● Tier 1 showcases financial maturity by
balancing UPI (36%) with strong credit adoption (24%) driven by rewards and
cashback. Tier 3 showed minimal card reliance at just 16% with the highest UPI
usage (42%).
Celebrity or influencers
- who is catalyzing brand discovery and purchase decisions
● The pet
care category is heavily influenced by celebrity and influencer
endorsements with 50% of the respondents reporting they discover brands through
an affluent voice.
● Kitchen
appliance category
comes a close second with 43% of consumers are influenced by celebrity or
influencer led brand discovery.
● Interestingly, for fashion, only 3 out of 10 respondents make purchase decisions
that are influenced by celebrity endorsements.
Purchase drivers and
deterrents for the value conscious Indian consumers
● Discounts
continue to be the primary motivator furthering purchase decisions. 48% of consumers check e-commerce sites
while 47% wait for discounts and
research deals online.
● Accessibility,
trust, recommendations and reliable customer support: For
32% of the respondents great customer service drives brand selection while 29%
reported shared change in product quality is top brand deterrent.
● 35% respondents from North India said that
they shop only from women-led businesses. Out of which 72% of millennials and
Gen Z respondents from North India it heavily favours only women-led
businesses.
● Tier 2
and Tier 3 are less cause-aligned than Tier 1 while choosing startups to shop
from.
Indian consumers embrace
heritage and health during festivities
●
During the festive season, one third of respondents
buy products that have cultural value.
● India is
also witnessing a renewed sense of interest in wellness and health first
options. Healthy snacks are topping
shopping lists, with 53% of
Millennials and 47% of Gen Z planning to buy them this season. The shift is
even clearer with sweets, 73% of younger
consumers now prefer sugar-free options over traditional mithai. What was
once an indulgent exception is now being redefined as a celebration of mindful
living.
●
When it comes to festive shopping, Tier 1
leads with 61% tilt toward homegrown brands and 59% cause-driven shopping,
reflecting cultural consciousness.
Category & Channel Differentiation
● Offline-leaning categories: Fashion
Accessories (60%), Food & Beverages (39%) – rely on demos, free samples,
habitual buying.
● Online-first categories: Pet Care (63%), Home
Appliances (58%), Health & Wellness (53%).
● UPI is India’s festive payment hero – 2 in 5
shoppers prefer UPI for speed and convenience.
Discovery, Engagement & Gaming
● In-game ads are the new discovery funnel –
50%+ have purchased after exposure; Gen Z and women show equal enthusiasm.
● Virtual try-ons & immersive experiences
influence buying in metros.
Social media
responsiveness wins loyalty – 67% prefer brands that actively engage online.
A new influence is also taking center
stage - in-game advertisement. That was once pure entertainment has now become
a powerful driver of shopping behavior
The report also highlights the categories
driving growth today. Health and wellness, kitchen appliances,
food and beverages, fashion accessories, and pet care are emerging as strong segments. Across categories, ease of availability, word of mouth, and
strong customer service continue to be the top purchase drivers.
The
survey was conducted in collaboration with YouGov, with over 5000 respondents
residing in 18 states to map the evolving consumer landscape of the country,
representing both urban and semi-urban population.
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